Sony Service Stinks

Google
I have been trying to install Sony's Sonicstage software that came with my MP3 Walkman for 3 days. What a fiasco. I can't get the software to run I get an error message. I tried chatting with Sony techs and they gave me the same script each time and no one gave a damn about correcting my problem.
Buyers beware. If I can't get Sony help before the winter holidays I doubt you will get help after the holidays.

I would never recommend a Sony product to a friend, family, or collegue.