Wednesday, March 19, 2008

Cost for Six Sigma program for Erie County climbs to more than $1 million

The Buffalo News is reporting that "The price of Erie County’s efficiency effort — the much-touted Lean Six Sigma program — is mushrooming to more than $1 million."
Come on, you don't have to spend a million bucks to get a good Lean Six Sigma program up and running.
Alfred Hammonds Jr., Six Sigma Director, wants train hundreds of employees over the next two and a half years. Come on, you don't need to train hundreds of people to have a successful six sigma program. I would start with a few well trained, coached, and mentored Black Belts to see if the culture can sustain and accept the discipline of six sigma. Six Sigma isn't for everyone.


At 10:38 AM , Anonymous Jay Arthur said...

I agree completely. Measuring Six Sigma progress in money spent on teams and training is a mistake. Trying to implement Lean Six Sigma from wall-to-wall and floor-to-ceiling invokes the dark side of the 80/20 rule: 80% of the effort produces only 20% of the benefit.
Erie County would be much better off with some data analysis, just-in-time training and SWAT teams to get a few projects under their belt. Then they can figure out who has the best aptitude for Lean Six Sigma and invest in creating some "money belts" who can find and save even more money.
Sadly, too many companies are spending too much on training and not enough on achieving results. This cycle killed TQM and it will eventually bring down Six Sigma.


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