Reduce your transactional backlogs and transactional cycle times by 50% each in 45 days! Step 2
Get a list of all open backlogged (open transactions).
For each transaction calculate its age.
Sort the transactions in descending calculated age order.
Find someone, anyone, who can help you get this report everyday, if not, in real time.
More to come!
What do you think the next step is?
Read this article on Little's law.